Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR


POCKLINGTON


6 MONTH TEMP CONTRACT


£12.50 p.h.


Mon – Fri (08:30 – 16:30)


We have a great opportunity for a Customer Service Specialist to join the friendly team of our well respected, international client, at their Pocklington site working within their Analytical Department.   You will be an Administrator with excellent customer service skills, customer focused and with an excellent telephone manner, to efficiently support the roll-out of a new IT platform for customers.  


If you an Administrator, with good IT skills, available for an immediate start and have a passion for helping people adapt to new systems this could be a great opportunity for you to work with a great team.


Key responsibilities Customer Service Administrator:


  • Call customers to encourage them to use the new system, issue passwords, talk through the process
  • Support with the roll-out of new IT tool
  • Support customers with technical difficulties
  • Support on the analysis of date provided


Personal specification Customer Service Administrator:


  • Excellent telephone manner
  • Good knowledge of Microsoft Office
  • Good IT skills
  • Ability to prioritise workload

Continue Reading

Office Administrator

Office Administrator 

(Weighbridge duties)

Gunness, Scunthorpe

Temp to Perm contract (13 weeks), salary when perm C£23k – £24k

£10:50 p.h.

6:30 – 2:30 – 2.00 – 10:00 (alternate weeks)

We are seeking two Administrators to work on the above shifts, dealing with drivers’ administration as well as manning the weighbridge (full training will be provided).  You will be an outgoing Administrator who thrives on working in a fast-paced environment, able to deal with drivers and port operations staff, with excellent admin skills.  This is a great opportunity for experienced Administrators to join the friendly team at Groveport, you will thrive on the buzz of working in a busy, fun office.   The company promote career progression for dedicated personnel.

Groveport covers 190 acres and is an inland port complex on the River Trent boasting nine berths with sea access via the Humber Estuary.


Administrator – Personal Specification:

· Good standard of English

· Excellent PC skills

· Good telephone manner and excellent customer service skills

· Accurate with attention to detail

· A good team player

· Good at prioritising work load


Key Administrator responsibilities:

· Accurate processing of information on to the system

· Maintain a high standard of performance and accuracy

· Contribute to the continual process of improving systems and procedures

· Contribute to team goals and operational objectives

· At all times adhere to the company Health & Safety Policy and procedures

· Communicate at all times in a professional manner with colleagues, customers and drivers

· General administrative duties – filing, photocopying and answering telephone queries

Continue Reading

Accounts Administrator

ACCOUNTS ADMINISTRATOR


HEMSWELL


Full time or Part time (09:00 – 15:00)


£ Excellent + Excellent benefits


Our client, set in the heart of Lincolnshire and with offices throughout England, have a vacancy for an Accounts Administrator to join their friendly team. You may be a recent graduate looking to start you career, with little experience and great aspirations or, perhaps, a returner to work wishing to work school hours. The company offers a people-based quality service to farmers and consumers supplying a full range of non-grain feed ingredients alongside a comprehensive range of seed and fertilisers.  The Accounts Administrator, with excellent Microsoft Office skills, will be responsible for entering sales and purchase ledger data onto the system and will have excellent attention to detail.  The company offer the possibility of career progression for an enthusiastic Accounts Administrator.  If you enjoy working in a fast-paced environment, within a friendly team, this could well be your ideal job role.


Key responsibilities  Accounts Administrator:


  • Data input onto sales and purchase ledgers
  • Deal effectively with customer queries
  • Assist with general office duties
  • Any other reasonable duties in line with the job title


Personal specification Accounts Administrator:


  • Attention to detail and a proactive approach to fulfilling duties
  • Willingness to take ownership of duties to fulfill to a high standard
  • Ability to engage positively with others
  • Good communication skills
  • Ability to interact and build relationships both internally and externally
  • Minimum of one year’s experience working in an accounts admin role
  • Proficient in using Microsoft Office and ability to understand bespoke systems


Continue Reading

Purchasing Assistant/Administrator

PURCHASING ASSISTANT/ADMINISTRATOR


HORNCASTLE


£Competitive


Mon – Fri


Due to continued growth, we need to increase our Purchasing Team with an additional Purchasing Assistant to join our friendly team in Horncastle.  Purchasing experience would be desirable although applications from strong Administrators with good office skills will be considered.  Your role as the Purchasing Assistant/Administrator will be to support the Buyer in all aspects of purchasing.  The company offer an impressive benefits package (see below) as well as the opportunity to progress and develop your career.


Personal Specification Purchasing Assistant:


  • Good computer literacy, with intermediate skills of working with Microsoft Word and Excel
  • Excellent communication, literacy and numeracy skills 
  • Preferably previous experience of undertaking clerical or administrative tasks 

·Able to forge good working relations with the supply base 

·Organisational and time management skills, ensuring all deadlines are met

·IFS knowledge is advantageous

  • Good attention to detail and an organised approach to work
  • Have a flexible approach to all activities and be able to demonstrate that you can work effectively both on your own, and with others in a team environment
  • Driving licence as travel is occasionally required to other sites / suppliers


Key responsibilities Purchasing Assistant:


  • Raising all manner of Purchase Orders
  • IFS reports
  • MRP
  • Expediting orders
  • Chasing overdue orders
  • Shortage reports and actions arising from it
  • Transport requests
  • Assisting Sales with customer queries
  • Inter branch and intercompany orders
  • Invoice queries
  • OTIF weekly actions
  • Updating cost prices when required
  • Attending onsite and offsite supplier meetings
  • Producing regular and adhoc reports as and when required
  • Smart Employee Eyecare – glasses prescriptions


Company benefits:


·Company pension scheme of 3% employer and 5% employee contribution (Aviva) auto-enrolled after 3 months or at age 21 years

  • 2 x Life Assurance benefit (linked to pension scheme membership)
  • 25 days holiday entitlement (plus Bank Holidays)
  • Save as you earn Sharesave Scheme
  • Access to a variety of high street discounts via our Network Benefits employee benefit 
  • Cycle to work scheme 
  • Free flu vouchers
  • Various health & wellbeing initiatives including complimentary occupational health physiotherapy and counselling services
  • Employee Assistance Programme with 24/7 confidential telephone helpline support
  • Staff discount on all Genuit Group products
  • Free on-site parking



Continue Reading

REVENUE & BENEFITS ADVISOR

REVENUE & BENEFITS ADVISOR

SPALDING

£10 p.h.

Temporary contract min 12 weeks / Remote working possible

(Permanent position available £19K – £22.5K)


Our client, owned by Boston Borough Council are seeking an experienced Revenue and Benefits Adivsor, with knowledge of Housing and Council Tax benefit being an essential part of the role.  


As part of this new team, the Revenue and Benefits Advisor, will become an integral part of the fantastic service provided to our customers encompassing Boston Borough, East Lindsey and South Holland residents – supporting with any queries relating to Council Tax, Housing Benefit and Council Tax Support.


If you would like to join a fast paced, dynamic company and grow your own potential whilst helping others, please read on!


Personal specification Benefits Advisor:

  • Previous experience with Council Tax, Housing Benefit and Council Tax Support
  • Minimum one years’ experience working in a customer focused environment
  • Demonstrate excellent interpersonal skills such as being able to demonstrate empathy and listen effectively but assertive where necessary.
  • GCSE Level C or above (or equivalent) in English, Maths and ICT
  • Strong ICT Skills with good working knowledge of Microsoft packages 

Continue Reading