Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR


POCKLINGTON


6 MONTH TEMP CONTRACT


£12.50 p.h.


Mon – Fri (08:30 – 16:30)


We have a great opportunity for a Customer Service Specialist to join the friendly team of our well respected, international client, at their Pocklington site working within their Analytical Department.   You will be an Administrator with excellent customer service skills, customer focused and with an excellent telephone manner, to efficiently support the roll-out of a new IT platform for customers.  


If you an Administrator, with good IT skills, available for an immediate start and have a passion for helping people adapt to new systems this could be a great opportunity for you to work with a great team.


Key responsibilities Customer Service Administrator:


  • Call customers to encourage them to use the new system, issue passwords, talk through the process
  • Support with the roll-out of new IT tool
  • Support customers with technical difficulties
  • Support on the analysis of date provided


Personal specification Customer Service Administrator:


  • Excellent telephone manner
  • Good knowledge of Microsoft Office
  • Good IT skills
  • Ability to prioritise workload

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Office Administrator

Office Administrator 

(Weighbridge duties)

Gunness, Scunthorpe

Temp to Perm contract (13 weeks), salary when perm C£23k – £24k

£10:50 p.h.

6:30 – 2:30 – 2.00 – 10:00 (alternate weeks)

We are seeking two Administrators to work on the above shifts, dealing with drivers’ administration as well as manning the weighbridge (full training will be provided).  You will be an outgoing Administrator who thrives on working in a fast-paced environment, able to deal with drivers and port operations staff, with excellent admin skills.  This is a great opportunity for experienced Administrators to join the friendly team at Groveport, you will thrive on the buzz of working in a busy, fun office.   The company promote career progression for dedicated personnel.

Groveport covers 190 acres and is an inland port complex on the River Trent boasting nine berths with sea access via the Humber Estuary.


Administrator – Personal Specification:

· Good standard of English

· Excellent PC skills

· Good telephone manner and excellent customer service skills

· Accurate with attention to detail

· A good team player

· Good at prioritising work load


Key Administrator responsibilities:

· Accurate processing of information on to the system

· Maintain a high standard of performance and accuracy

· Contribute to the continual process of improving systems and procedures

· Contribute to team goals and operational objectives

· At all times adhere to the company Health & Safety Policy and procedures

· Communicate at all times in a professional manner with colleagues, customers and drivers

· General administrative duties – filing, photocopying and answering telephone queries

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REVENUE & BENEFITS ADVISOR

REVENUE & BENEFITS ADVISOR

SPALDING

£10 p.h.

Temporary contract min 12 weeks / Remote working possible

(Permanent position available £19K – £22.5K)


Our client, owned by Boston Borough Council are seeking an experienced Revenue and Benefits Adivsor, with knowledge of Housing and Council Tax benefit being an essential part of the role.  


As part of this new team, the Revenue and Benefits Advisor, will become an integral part of the fantastic service provided to our customers encompassing Boston Borough, East Lindsey and South Holland residents – supporting with any queries relating to Council Tax, Housing Benefit and Council Tax Support.


If you would like to join a fast paced, dynamic company and grow your own potential whilst helping others, please read on!


Personal specification Benefits Advisor:

  • Previous experience with Council Tax, Housing Benefit and Council Tax Support
  • Minimum one years’ experience working in a customer focused environment
  • Demonstrate excellent interpersonal skills such as being able to demonstrate empathy and listen effectively but assertive where necessary.
  • GCSE Level C or above (or equivalent) in English, Maths and ICT
  • Strong ICT Skills with good working knowledge of Microsoft packages 

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