Branch Sales Assistant

Branch Sales Assistant

Newcastle Under Lyme

Salary – £Competitive

Are you a confident Sales Assistant with experience in the Timber and Building sector? Are you looking for a new sales role with fantastic progression opportunities? Are you able to deliver excellent customer service?

Our prestigious client with 180 years’ trading experience are looking for a Sales Assistant to join their branch in Newcastle Under Lyme. They are renowned for providing not only the widest range of products, but reliable expertise, service and knowledge. With a nationwide network of branches supplying timber and building materials, kitchens and a dedicated manufacturing division supplying timber engineering services, our client is focused on providing market leading choice, quality, service and value.


  • Serving customers both in the yard and on the sales counter and building relationships, repeat business and add-on sales
  • Responsibility for minimising stock losses by checking customer vehicles before they leave the site
  • Loading and unloading delivery vehicles
  • Picking and checking customer order collections
  • Moving stock to storage areas
  • Keeping work areas clean and tidy – complying with health and safety policy and procedure at all times
  • Answering queries from commercial customers or members of the public
  • Maintaining a well-stocked, clean, tidy and safe working environment, adhering to the Company’s health and safety policy and procedure at all times
  • Working closely and effectively with the Branch team including the Internal Sales team with regard to enquiries and order processing
  • Any other duties deemed as reasonable within the scope of the job role

Required Skills and Experience

  • Experience of working within a Timber/Builder’s Merchant is an advantage, although full training can be provided for the right applicant
  • Proven sales experience
  • Computer literate
  • Flexible attitude
  • Honest, motivated, good communicator with a desire to succeed with a dynamic and progressive business
  • Warehouse and customer service experience
  • A clean driving licence
  • Sideloader or forklift licence (desirable)