Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR


POCKLINGTON


6 MONTH TEMP CONTRACT


£12.50 p.h.


Mon – Fri (08:30 – 16:30)


We have a great opportunity for a Customer Service Specialist to join the friendly team of our well respected, international client, at their Pocklington site working within their Analytical Department.   You will be an Administrator with excellent customer service skills, customer focused and with an excellent telephone manner, to efficiently support the roll-out of a new IT platform for customers.  


If you an Administrator, with good IT skills, available for an immediate start and have a passion for helping people adapt to new systems this could be a great opportunity for you to work with a great team.


Key responsibilities Customer Service Administrator:


  • Call customers to encourage them to use the new system, issue passwords, talk through the process
  • Support with the roll-out of new IT tool
  • Support customers with technical difficulties
  • Support on the analysis of date provided


Personal specification Customer Service Administrator:


  • Excellent telephone manner
  • Good knowledge of Microsoft Office
  • Good IT skills
  • Ability to prioritise workload

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TEMPORARY VACANCY (Until October)

LABORATORY ASSISTANTS

POCKLINGTON

£10.50 p.h.

TEMPORARY VACANCY (Until October)

We have vacancies for General Operatives to join the friendly team of our well-established and well-known client. Working in the Lab Reception, handling soil samples, full training will be given to enthusiastic Operatives and those willing to learn. This is a fairly manual role and Lab Assistants are on their feet most of the day, predominantly dealing with soil samples, there are some physical aspects to the job. This role would suit a student or graduate.

KEY RESPONSIBILITIES –


• Manning sample reception, opening post, sorting soil samples, numbering samples and preparing them for the drying process

• Milling samples – a manual job, potentially half a day’s work 2x weekly (a noisy, dusty job)

• Weighing samples for analysis (this is a seated job)

• Working in the laboratory wash area (cleaning glasswear etc)

• Assisting technicians in other areas of the laboratory (e.g. collecting samples, simple sample preparation)


PERSONAL SPECIFICATION


• Educated to ‘A’ level or equivalent in a Science

• Experience of working in a laboratory desirable, but not essential as full training will be given

• A clear desire to learn new skills

• Experience using various analytical methods

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