SALES SUPPORT ADMINISTRATOR
Louth, Lincolnshire | Monday – Friday, 9.00am – 5.00pm
The Opportunity
Are you an organised and proactive Sales Administrator, Sales Support Administrator, Customer Service Administrator or Office Administrator looking for your next opportunity? Do you enjoy working with customers, processing orders and supporting a busy sales team? Are you confident using Microsoft Excel and Word, have excellent attention to detail and enjoy building strong relationships with customers, suppliers and colleagues?
We are working with an established and successful international business based in Louth, Lincolnshire, which is looking to recruit a Sales & Customer Support Administrator to join its friendly UK team.
This is a varied role offering the opportunity to become involved in sales administration, customer service, order processing, stock management, logistics, supplier communication, product administration and general commercial support.
The Role
Working closely with the sales team, customers, suppliers and internal departments, you will help ensure that customer orders are processed accurately and delivered efficiently.
- Input and process customer orders, manage deliveries, raise purchase orders and monitor orders through to delivery.
- Support the sales team with customer enquiries, stock information, order processing and customer complaints.
- Liaise with international suppliers, logistics providers and overseas colleagues to resolve stock, delivery and availability issues.
- Maintain stock management, customer and product information, and support new product set-up, customer portals and specification systems.
- Prepare product and business presentations, support customer tenders and collate product information and documentation.
- Support technical, certification and sustainability documentation, customer samples, new product trials and general administration.
- Issue customer statements and follow up overdue invoices and late payments.
About You
We are looking for someone who is organised, commercially aware and enjoys working in a customer-focused environment. You will ideally have:
- Good working knowledge of Microsoft Excel and Word; experience using Outlook and Microsoft systems would be beneficial.
- Excellent attention to detail, accuracy and organisational skills, with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills, a professional telephone manner and good email etiquette.
- A proactive approach to problem solving and the ability to build excellent relationships with customers, suppliers and colleagues.
- Previous experience within sales administration, customer service, office administration or a commercial environment would be advantageous.
- The ability to work effectively as part of a team while also being comfortable working independently.
Why Apply?
This is an excellent opportunity for an experienced Administrator, Sales Administrator, Sales Support Administrator, Customer Service Administrator or Office Administrator to join an established international business and develop their commercial and administrative skills.
You will work as part of a small, friendly UK team and have regular contact with customers, suppliers, logistics providers and international colleagues, giving you a genuinely varied role rather than a traditional administration position.