Customer Service Administrator

sandhams-wine-merchants-logo-2.png

CUSTOMER SERVICE ADMINISTRATOR

CAISTOR

£Excellent (Above min wage)

42 hour week, driving licence essential

Our client, an independent, family owned, well-established wine business in the heart of Caistor is seeking a Customer Service Administrator to join their friendly team.  As the Office Sales/ General Assistant your job will be varied and fun. You will need to be well motivated and be able to work as part of a small team but also able to work using your own initiative to help run a busy office and wine merchants. An interest and basic knowledge in beers, wines and spirits would be an advantage.  We are seeking a Sales Assistant with excellent customer service skills, who enjoys helping the public, whether face to face, on the telephone or via email.  You will need to be physically fit to pick and pack orders – a case of wine weight approx. 20 kilos!!

Key responsibilities – Customer Service Administrator:

  • Stock rotation
  • Customer sales
  • General office/admin duties
  • Marketing adverts and flyers
  • Heavy lifting (a case of wine is approx. 20kg)
  • Delivering customer orders during busy periods in company van
  • Telephone order enquires
  • Preparation of wine lists
  • Packing internet and corporate orders

Personal specification – Customer Service Administrator:

  • Good knowledge of wines, spirits and beers would be an advantage
  • Excellent customer service skills
  • Driving Licence essential
  • Good Microsoft knowledge
  • Well presented
  • Good telephone manner